Reminder calls following national COVID-19 vaccination booking letters being sent

The national NHS Immunisation Management Service is starting to call people that have received letters to book their COVID-19 vaccination appointments through 119 or www.nhs.uk, where they haven’t already booked an appointment. The number that people will see when receiving the call is 0300 561 0240.

The service will make it clear that if people have already had their first dose, they just need to wait for their local NHS services to contact them about the second dose. They will be clear that booking through 119 or www.nhs.ukis one option and they can wait to be contacted through their local GP services if they haven’t been already. The callers will remind people that they will not book people into appointments on the phone.

As always, the NHS will NEVER:

  • ask people for their bank account or card details
  • ask people for their pin or banking password
  • ask people to prove their identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips

If anyone believes they are a victim of fraud or identify theft they should report this directly to Action Fraud on 0300 123 2040.