Practice Update June 2020

We are now in the process of resuming a more normal service but in order to keep everyone at the practice safe, we ask patients:

1. Not to come to the practice unless you have a pre booked appointment

2. Not to come to the practice if you have any of the symptoms of Coronavirus ie high temperature, new continuous cough and/or loss of taste or smell

3. Please request help for your health issue via our website www.caterhamvalleymedicalpractice.co.uk so your request can be triaged appropriately

4. Please come alone or with 1 parent/carer only if absolutely necessary

5. Wear a face covering if possible

6. Use the hand sanitiser available at the entrance when you arrive and leave

7. Avoid touching hand rails whenever possible

8. Try to keep a 2 metre distance between you and other patients or staff

9. Please do not use the lift unless absolutely necessary

10. Please do not arrive early for your appointment

11. You may be asked to wait in your car to avoid overcrowding as we now only have a limited capacity in our waiting room

12. Please do not use the toilet unless absolutely necessary

We thank you for your co-operation.