Physiotherapy Self-Referral

First community is trialling a new scheme for patients registered at a number of GP practices in East Surrey.

This allows you to refer yourself to our outpatient physiotherapy services without having to see your GP first. If you are 16 years old or above, and registered with one of these surgeries, you will be able to refer yourself for physiotherapy by completing a self-referral form.

The practices involved are:

  • Caterham Valley Medical Practice
  • Elizabeth House Surgery
  • Lingfield Surgery
  • Oxted Health Centre
  • Smallfield Surgery
  • Whyteleafe Surgery

Who can use this service?

Self-referral is suitable for patients with relatively simple conditions such as joint pain, strains and sprains and back/neck pain.

If you have more complex needs – for example, you have movement problems caused by a stroke or multiple sclerosis (MS) – you will still need a referral from a doctor.

Self-referrals are also inappropriate for anyone who is currently being treated for cancer or experiencing the following symptoms:

  • Unexplained weight loss
  • Unexplained bladder or bowel problems
  • Night pain that persists despite changing your position
  • Fever or night sweats
  • Unsteady on feet
  • Numbness or tingling around back passage or genitals
  • Pins & needles/numbness in both arms or in both legs

How to refer

Complete and return the self-referral form by email or by post. You can visit the website: First Community Health and Care: New ways of accessing physiotherapy for a downloadable self-referral form. You can also pick-up a paper copy of the form from your GP surgery.

Once the form is complete please email to or post to Oxted Therapies Unit, Barnetts Shaw, Oxted RH8 0NQ.

You should only refer yourself for one condition at a time. If you have multiple conditions then you can self-refer again after treatment for your first condition has ended.

What happens next?

Referrals will be assessed by our physiotherapy team who will ensure you are seen by the right service at the right time. If your self-referral is deemed unsuitable we will contact you to explain why and suggest a more appropriate route.

Self-referrals will be treated the same as referrals from GP’s and other sources so self-referring does not guarantee that you will receive physiotherapy treatment any sooner. Self-referrals will save you time as will not have to see your GP prior to being referred.

The physiotherapy appointments will be held at one of first community’s outpatient clinic in Caterham, Oxted and East Surrey Hospital.